Frequently Asked Questions

How long will it take for my order to arrive?

We ship out all orders within three to five (3-5) days of purchase. If you require expedient shipping, please contact us before ordering or use the notes section during checkout to send us a note alerting us to the requiremment.

How are the items packaged?

In order to keep shipping costs down, most orders are sent via USPS securely in an envelope. For larger quantities, over 20, items are send in boxes with tracking numbers. If you require tracking on shipments below twenty (20) items, please contact us before your order via email at chastity@horrorbuttons.com or using the notes box during checkout.

What makes you different?

All of our items are printed at high resolution in order for the art to have a vibrant, clear, crisp graphic. All of our graphics, custom or otherwise, go through a meticulous process of cleaning and leveling the color balance, diligent contrasting and sharpnening. Many graphical elements are rearranged in order to be much more appealing within such a small medium. We also have over thirty years of experience in photo-manipulation, art direction, computer programming and graphic design aiding us in offering the best buttons possible.

What type of payments do you accept?

We accept all major credit cards including Visa, Mastercard, American Express, and Discover credit cards via Paypal. At this time, we do not accept checks or purchase orders.

Can I return an order?

Of course you can! We understand how surreal it may feel to purchase any item on the internet without holding it in your hand and seeing it in person. All items must be returned within fifteen (15) days after the buyer receives the delivery to be eligible for full refund. The buyer assumes all responsibility for return shipping costs. Once your item is received by us in its original condition we will gladly refund the original purchase price, minus shipping.

PLEASE NOTE: There are no returns on special or custom orders.

2 thoughts on “Frequently Asked Questions

  1. How to I purchase the Vampirella Fan Club Button and the Famous Monsters Fan Club Button. I am on the page but there is no purchase button.

    Thanks,
    Rick

    1. Hey there,
      They were temporarily out of stock but are back now. Feel free to use the links below…

      http://horrorbuttons.com/product/fan-club-vampirella-button/

      http://horrorbuttons.com/product/fan-club-famous-monsters-button/

      If you have any trouble, feel free to use our Etsy shop:
      https://www.etsy.com/shop/ViciousDelights

      Hope that helps!

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